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Fundamentals of Facilitation

For someone else
Carlton Nettleton
For someone else

Most groups and organizations do well when confronted with normal, familiar problems. They quickly identify the issues before them, efficiently discuss the alternatives and swiftly converge on a solution. However, when confronted with novel situations, recurring issues and unconventional problems, business-as-usual thinking and standard decision-making processes fall apart. Meetings become monologues and good ideas get crowded out by people jostling to get noticed by management.

Here is the course outline:

1. Exercise - The Quick & Easy Meeting

2. Videos - Fundamentals of Facilitation

3. Apply Your Learning - Dynamics of Group Decision-Making

4. Conclusion - Classic Facilitator Challenges

5. Challenge - Facilitation Reports

To complete this challenge, you will need to be actively working with a team (Scrum, Agile or non-Agile). If you are not currently part of a team, please contact your instructor to unlock a hidden quest.

6. Feedback - Fundamentals of Facilitation


The following certificates are awarded when the course is completed:

Course Completion Certificate
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